• 8 Heron Close, Crawley, United Kingdom
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ABOUT US

Glocal Geeks offers a comprehensive range of services to meet your business needs, including graphic design, web development, digital marketing, and publishing. 

GET A QUOTE

CONTACT US

  • support@glocalgeeks.com
  • +44 7491474136
  • 8 Heron Close, Crawley, United Kingdom

SOCIAL PLATFORMS

GET STARTED
Edit Content
Glocal Geeks Fevicon

ABOUT US

Glocal Geeks offers a comprehensive range of services to meet your business needs, including graphic design, web development, digital marketing, and publishing. 

GET A QUOTE

CONTACT US

  • support@glocalgeeks.com
  • +44 7491474136
  • 8 Heron Close, Crawley, United Kingdom

SOCIAL PLATFORMS

GET A QUOTE

REFUND POLICY

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Glocal Geeks' Refund Policy

Last Update on June 2024

At Glocal Geeks, we prioritize your satisfaction and strive to deliver exceptional service with every project. We understand the importance of trust and transparency, and we are committed to ensuring that our clients are completely satisfied with our work. Our refund policy is designed to provide you with peace of mind and assurance when you choose to work with us.

1. 100% Refund for Delayed Delivery

We understand that timely delivery is crucial for the success of your projects. If we fail to deliver your project within the agreed timeframe, we will offer a 100% refund.

Conditions for a Refund:

  • The delay must be solely attributable to Glocal Geeks.
  • The agreed timeframe must be clearly outlined in the project contract or agreement.
  • The client must notify us in writing of the delay and request a refund.

2. 100% Refund for Unsatisfactory Results

Your satisfaction is our top priority. If you are not satisfied with the results of our services, we offer a 100% refund under the following conditions:

Conditions for a Refund:

  • The dissatisfaction must be related to the quality of work or results provided by Glocal Geeks.
  • The client must provide specific reasons and feedback outlining the areas of dissatisfaction.
  • The client must notify us in writing within 30 days of project completion or delivery of the service.
  • The project or service must not have been altered, modified, or completed by another party after delivery by Glocal Geeks.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Email us at support@glocalgeeks.com or call us at +44 7491474136 to initiate the refund process. Please provide your project details, the reasons for the refund request, and any supporting documentation or evidence.
  2. Review Process: Our team will review your request and the circumstances surrounding the delay or dissatisfaction. We may contact you for additional information or clarification.
  3. Refund Approval: If your refund request meets the conditions outlined above, we will approve the refund and process it within 7-10 business days.

4. Exceptions to the Refund Policy

While we strive to accommodate all refund requests, there are certain exceptions where a refund may not be applicable:

  • Change of Mind: Refunds will not be granted for changes of mind after the project has commenced.

  • Partial Completion: Refunds will not be granted for projects that are partially completed and approved by the client at various stages.

  • Third-Party Interference: Refunds will not be granted if the project or service has been altered, modified, or completed by a third party after delivery by Glocal Geeks.

5. Refund Processing Time

Once your refund request is approved, we will process it promptly:

  • Processing Time: Refunds are typically processed within 7-10 business days.

  • Payment Method: Refunds will be issued using the same payment method that was used for the original transaction.

  • Notification: You will receive an email notification once the refund has been processed.

6. Contact Us

If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are here to assist you and ensure your experience with Glocal Geeks is positive and satisfactory.

7. Our Commitment

At Glocal Geeks, we are committed to delivering high-quality services and ensuring your satisfaction. Our refund policy reflects our dedication to your success and our confidence in the value of our work. We appreciate your trust in us and look forward to building a successful partnership.

TESTIMONIALS

WHAT OUR CLIENTS SAY

  • 4.9 Rating on Google

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Glocal Geeks designed and developed our company's website, exceeding our expectations. Their deep understanding of our brand resulted in a website that perfectly represents us. From concept to execution, they showcased remarkable expertise and creativity.

Sylvanus Kuverdzi CEO | Wealth View Real Estate

Glocal Geeks did an excellent job on my WordPress project. They had an in-depth understanding of the requirements and delivered the project on time within my budget. I would highly recommend Glocal Geeks to anyone looking for reliable, knowledgeable and professional partner.

Colin Bishop Founder and managing director

Glocal Geeks' SEO services have been instrumental in our online presence. They not only improved our website's visibility but also consistently boosted organic traffic. Their in-depth understanding of SEO and the tangible results have made them a valuable asset to us.

Sarah Chappell News Journalist

Glocal Geeks transformed our YouTube channel's performance with their strategic approach. Their expertise in Google Ads and monetization services significantly boosted engagement. Their dedication to our channel's growth made them an invaluable partner.

Evelyn Jamieson Scottish Vlogger

My experience with Glocal Geeks for my Spotify project was outstanding. Their dedication and expertise have expanded my music's reach, resulting in a broader audience and high satisfaction. I highly recommend their Spotify promotion services.

Theo Thomson Owner | Matalala Recording Studio

Glocal Geeks' promotion services for YouTube and TikTok were game-changers. They comprehensively understood the intricacies of these platforms, leading to remarkable surges in views and engagement. Their expertise in video promotion is evident and highly impressive.

Sam Akel Actor

Glocal Geeks' logo design was exceptional. They not only grasped our vision but also translated it into a logo that beautifully represents our brand. Their attention to detail and commitment to delivering beyond our expectations were impressive.

Randy Krik Author

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Glocal Geeks LTD offers a one-stop solution for all your digital needs. Whether you require stunning graphic designs, fully functional websites, effective digital marketing strategies, or assistance with Amazon Books publishing our team of experts can handle it all.

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